Hardware Support & Logistics

Frequently Asked Questions

Shipping & Dispatch

Returns & Refunds

When will my order dispatch?

What is your return policy?

All orders are processed and dispatched from our domestic US warehouse within 24 hours. You will receive a tracking link immediately upon shipment.

We offer a hassle-free 30-day return window. If a device does not meet your performance benchmarks, you can return it for a full refund.

Do you ship internationally?

How do I initiate a return?

Currently, we ship exclusively within the United States to ensure reliable, high-speed delivery and fully secure tracking to your doorstep.

Contact our support team with your order number. We will provide a prepaid shipping label and processing instructions within one business day.

Warranty Coverage

Hardware Vetting

Are products covered by warranty?

What does vetted hardware mean?

Yes. Every single device we sell is backed by a comprehensive manufacturer warranty alongside our direct, US-based technical support team.

We benchmark and physically inspect every model before listing it. We do not stock unverified brands or bloated software configurations.

How do I make a warranty claim?

Are these devices bloatware-free?

Submit a claim through our main contact page. We coordinate directly with the manufacturers to expedite your repairs or replacements.

Absolutely. We guarantee all distributed systems run clean, standard operating systems entirely free from pre-installed third-party trialware or bloat.

Still have questions?

Our US-based support team is ready to assist with technical specifications or order tracking.